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Intensive Care Concierge: Enhanced Support for High-Needs Patients

For patients with complex medical needs—those requiring frequent hospitalizations, end-of-life care coordination, or intensive daily support—our Intensive Care concierge program provides comprehensive, around-the-clock physician attention.

Dr. Ben SofferAugust 10, 20245 min read
Intensive Care Concierge: Enhanced Support for High-Needs Patients

Understanding Intensive Care Concierge Medicine

Some patients require more than standard concierge care. For those facing serious illness, frequent hospitalizations, or complex medical needs, our Intensive Care program provides the highest level of physician attention and coordination.

Who Benefits from Intensive Care Concierge?

High-Needs Patient Profiles

Frequent Hospital Visitors

  • Patients with recurrent hospitalizations
  • Those with conditions requiring regular inpatient care
  • Individuals recovering from major surgeries

End-of-Life Care Patients

  • Terminal illness management
  • Hospice coordination
  • Comfort care prioritization
  • Family support during difficult times

Complex Medical Conditions

  • Multiple serious diagnoses
  • Rare or complicated diseases
  • Treatment-resistant conditions
  • Multi-system involvement

Post-Hospitalization Recovery

  • Intensive recovery support
  • Frequent monitoring needs
  • High risk of readmission
  • Complex medication management

Example Patients

  • A patient with advanced heart failure requiring careful daily management
  • Someone receiving chemotherapy needing close monitoring
  • An elderly patient with multiple chronic conditions
  • A patient transitioning to hospice care
  • Someone recovering from a major cardiac event

Intensive Care Program Features

Daily Interactions

  • Check-ins as needed
  • Proactive symptom monitoring
  • Rapid response to concerns
  • Medication adjustments
  • Emotional support

Family Group Communication

For patients with serious illness, families need information too:

  • Secure family group chat
  • Regular updates on patient status
  • Educational resources
  • Coordination of family involvement
  • Single point of contact for questions

Weekly In-Home Visits

  • Comprehensive examinations
  • Lab draw and interpretation
  • Medication reconciliation
  • Assessment of home environment
  • Family conferences as needed

Weekly Labs Interpretation

  • Regular blood work monitoring
  • Trending of key indicators
  • Early detection of problems
  • Treatment optimization
  • Clear communication of results

Hospital Attending Services

When hospitalization occurs, Dr. Soffer provides:

At Boca Regional Hospital

  • Serves as your attending physician
  • Coordinates all inpatient care
  • Daily hospital rounds
  • Communication with specialists
  • Discharge planning
  • Family updates

This continuity of care—the same physician managing you at home and in the hospital—ensures nothing falls through the cracks.

Hospice Coordination

For patients requiring end-of-life care:

  • Selection of appropriate hospice services
  • Coordination with hospice team
  • Comfort-focused care planning
  • Symptom management
  • Family support
  • Dignity preservation

Medication Management

Intensive medication oversight:

  • Daily adjustments as needed
  • Drug interaction monitoring
  • Side effect management
  • Simplification when possible
  • Clear communication of changes

The Value of Continuous Physician Relationship

Knowing Your Story

Your physician understands:

  • Your complete medical history
  • Your preferences and values
  • Your response to treatments
  • Your family situation
  • Your goals of care

Rapid Response

When issues arise:

  • Immediate physician access
  • Quick decision-making
  • Appropriate intervention
  • Prevention of unnecessary ER visits
  • Reduced hospitalizations when possible

Care Coordination

Managing multiple specialties:

  • Single point of physician oversight
  • Consistent care plan
  • Reduced conflicting recommendations
  • Clear communication among providers
  • Advocacy for the patient

Family Support

Serious illness affects the whole family:

Communication

  • Regular updates
  • Clear explanations
  • Access to the physician
  • Answers to questions

Education

  • Understanding the condition
  • What to expect
  • How to help
  • When to call

Emotional Support

  • Acknowledgment of difficulty
  • Resource connections
  • Guidance through decisions
  • Presence during hard times

End-of-Life Care Philosophy

When cure is no longer the goal:

Comfort Focus

  • Pain management
  • Symptom control
  • Quality of life prioritization
  • Dignity preservation

Clear Communication

  • Honest prognosis discussions
  • Goals of care conversations
  • Advance directive guidance
  • Family meetings

Coordination

  • Hospice team integration
  • Spiritual care if desired
  • Support services
  • Bereavement resources

Investment in Intensive Care

The Intensive Care program represents our highest level of service:

Monthly Rate: $5,000

This reflects:

  • Daily availability and interactions
  • Weekly in-home visits
  • Comprehensive care coordination
  • Hospital attending services
  • Family communication platform
  • Highest priority access

Getting Started

For patients and families considering Intensive Care concierge:

  1. Initial Consultation: Discuss your situation and needs
  2. Assessment: Evaluate current health status and care requirements
  3. Care Planning: Develop comprehensive approach
  4. Onboarding: Establish all communication channels and services
  5. Ongoing Care: Begin intensive management

Conclusion

For patients facing serious illness or complex medical needs, standard healthcare often falls short. The Intensive Care concierge program provides the level of physician attention, coordination, and support that these situations demand.

Whether you're managing a loved one's frequent hospitalizations, navigating end-of-life decisions, or simply need more intensive medical support than traditional care provides, this program ensures you're never facing it alone.

For information about Dr. Ben Soffer's Intensive Care concierge program, contact us at drbensoffer.com. Serving Boca Raton, Palm Beach County, and South Florida with hospital attending privileges at Boca Regional Hospital.

intensive care
high-needs patients
end-of-life care
hospice
hospital attending
Boca Regional

Dr. Ben Soffer

Board Certified Internal Medicine

Dr. Ben Soffer is a board-certified Doctor of Osteopathic Medicine providing concierge internal medicine care across Palm Beach County, Florida.

Learn more about Dr. Soffer

Have Questions About Your Health?

Schedule a consultation with Dr. Soffer to discuss your health concerns and learn how concierge care can help.